Frequently Asked Questions
Everything you need to know about our specialty coffee and delivery process.
How soon will my coffee be shipped after roasting?
To ensure maximum freshness, we roast our beans in small batches and typically ship within 24–48 hours of roasting.
Do you offer coffee subscriptions?
Yes, we offer flexible subscription plans where you can choose your favorite beans and delivery frequency while saving 15% on every order.
What is your return policy for coffee beans?
As coffee is a perishable food item, we cannot accept returns on roasted beans. However, if there is an issue with your order, please contact us within 7 days for a resolution.
Can I get my coffee pre-ground?
While we recommend buying whole bean for peak flavor, we offer several grind options including Drip, Espresso, and French Press at no extra charge.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and APO/FPO addresses. International shipping is not available at this time.
How should I store my coffee beans?
We recommend storing your beans in a cool, dark place inside an airtight container. Avoid the fridge or freezer as moisture can compromise the flavor profile.